Privacy policy

Last updated: November 10, 2025

BiteShoes manages this store and this website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). BiteShoes uses Shopify technology that allows us to offer the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this document.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or could reasonably be linked to you or another individual. Personal information does not include anonymized data or data that has been de-identified so that it cannot identify you or be reasonably linked to you. Depending on how you interact with the Services, where you live, and what applicable law requires or permits, we may collect or process the following categories of personal information — including inferences drawn from such information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, including information you provide in your communications with us, for example when submitting a customer service request.

  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information, including information regarding your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable specific technology or when they collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services, which includes fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and the items you are interested in, sending you account-related notifications, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and offering a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and enhance the Services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, including sending promotional, advertising, and marketing communications via email, text message, or postal mail, as well as showing online advertisements for products or services on the Services or on other websites — even based on items you previously purchased, added to your cart, or other activity on the Services.

Security and fraud prevention. We use your personal information to authenticate your account, provide a safe shopping and payment experience, detect, investigate, or respond to potential fraudulent, illegal, harmful, or malicious activity, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.

Communicating with you. We use your personal information to provide customer support, respond to your requests, deliver services efficiently, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:

  • With Shopify, service providers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order and shipping management).

  • With business and marketing partners to provide marketing services and show advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to tell us not to share your information for personalized advertising and marketing based on your online activity.

  • When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, such as when asking us to send you products or when using social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas or similar requests), to enforce our Terms of Service or related policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information related to your access and use of the Services in order to provide and improve the Services for you. To deliver and improve the Services, the information you submit will be transmitted and shared with Shopify and third parties that may be located in countries other than yours. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform. To provide these advanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and the Shopify platform. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights for such use. For more details about how Shopify uses your personal information and your applicable rights, you may consult Shopify’s Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you access links directing you to sites not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other applicable terms. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information they contain. Information you provide in public or semipublic spaces — including posts on third-party social media platforms — may also be visible to other users of the Services and users of those third-party platforms, without restrictions on its use by us or third parties. The inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or of their owners or operators, unless explicitly stated in the Services.

Children’s Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from minors according to applicable law in your jurisdiction. If you are a parent or legal guardian of a minor who has provided personal information to us, you may contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure in transit. We recommend that you do not use unsecured channels to send sensitive or confidential information.

The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and applicable policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request when permitted by law.

  • Right of access: You may have the right to request access to the personal information we hold about you.

  • Right to deletion: You may have the right to request that we delete your personal information.

  • Right to correction: You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to data portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and restrictions.

  • Communication preference management: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to local legal exceptions and limitations, you may also exercise the following rights:

  • Right to object to processing and to restrict processing: You may have the right to ask us to stop or limit processing of your personal information for certain purposes.

  • Withdrawal of consent: When the processing of your personal information is based on your consent, you have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing based on consent before it was withdrawn.

You may exercise any of these rights in the locations indicated within the Services or by contacting us using the contact information provided below. For more information about how Shopify uses your personal information and the rights you may have — including those related to data processed by Shopify — you may visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. Under applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an authorized agent, we will require proof that you authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within a reasonable time, as required by applicable law.

Complaints

If you have a complaint regarding how we handle your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us again at the details below or to file a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the “Last Updated” date, and notify you of the changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at , or email us at rasspozz10@gmail.com. For purposes of applicable data protection legislation, we are the data controller of your personal information.